Winner of ICX Elevate Award for Customer Experience Excellence

Experience in-store shopping online.
Welcome to 1-to-1 live commerce, the next evolution of online retail.
What is 1-to-1 live commerce?
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Connect your salespeople with online shoppers It’s no secret that salespeople drive higher sales conversion. They share product recommendations, advice, practical insight, and helpful demonstrations that give customers the confidence to buy.

So why not make them an integral part of your online business?

Parla’s 1-to-1 live commerce lets salespeople work from anywhere to bring your in-store experience online. Our turnkey live video experience
  • Reflects your branding
  • Maintains your e-commerce flow
  • Interacts with entire retail tech stack: CRM, inventory, e-commerce and checkout
Outperform in-store sales
58%
min Sales Conversion
2-3x
Higher AOV
“It's really helping us drive sales and be more competitive.”
Marketing Specialist, NFM
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Parla is an all-in-one solution for live selling.
1-to-1 video calls Use video calling to “Show & Sell” products to your customers using any Internet-connected device, any web browser, and from any location – in-store, call centers, or Work from Home (WFH).
Schedule appointments or connect on-demand Offer your customers the flexibility and convenience of scheduling virtual and in-store appointments, or be connected instantly to the next available salesperson.
Integrate with existing software Parla is designed to fully interact with all your back-office systems using APIs so it operates as a part of a single system. There’s no app to download, and nothing to maintain.
Gain live insights Capture details of every product customers view, add to a wishlist, or cart.
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Once they try it, shoppers ask: Why can’t I shop like this everywhere?
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