| Live Video Shopping |
|
|
|
| Number of Users (Salespeople) |
1 |
Up to 10 |
Custom |
| Number of Concurrent Users (Salespeople) |
0 |
All users |
All users |
| User roles |
|
Yes |
Yes |
| Number of customers |
Unlimited |
Unlimited |
Unlimited |
| Video call minutes per month |
120 minutes |
3,000 minutes |
Custom |
| Video call routing |
|
Round robin |
Round robin, priority-based, custom |
| API Integration |
|
|
|
| E-commerce |
|
|
Yes |
| CRM |
|
|
Yes |
| Payments |
|
|
Yes |
| Staff routa/schedules |
|
|
Yes |
| Appointment scheduling |
10 |
500 |
Unlimited |
| Multi-location calendar |
Yes |
Yes |
Yes |
| Multi-service calendar |
Yes |
Yes |
Yes |
| Automatic email confirmation + reminders |
Yes |
Yes |
Yes |
| Automatic SMS confirmation + reminders |
|
|
Yes |
| Cancellation/Rescheduling option |
Yes |
Yes |
Yes |
| Customize customer fields |
|
|
Yes |
| Customize calendar questionnaire |
|
|
Yes |
| Shareable link via email |
Yes |
Yes |
Yes |
| Shareable link via SMS |
|
|
Yes |
| Auto assign appointment to salesperson |
Yes |
Yes |
Round robin, priority-based, custom |
| Transfer to different salesperson, department, location |
|
Yes |
Yes |
| Total Commerce |
|
|
|
| Real-time access to product catalog |
|
|
Yes |
| Embedded checkout |
|
|
Yes |
| Payment form for phone sales |
|
|
Yes |
| Live browsing analytics |
Yes |
Yes |
Yes |
| Custom CSS and branding |
|
|
Yes |
| Reporting |
|
|
|
| Live analytics |
Yes |
Yes |
Yes |
| Post-video call summary |
Yes |
Yes |
Yes |
| Standard reporting |
|
Yes |
Yes |
| Custom reporting |
|
|
Yes |
| Support |
|
|
|
| Customer Support |
Via email |
Via email |
24/7 |
| Maintenance |
|
|
|
| Analytics Saved in Profile |
|
2 years |
8 Years or Custom |
| Business Continuity & Disaster Recovery |
|
|
|
| Data Recovery |
|
|
|
| Data Encryption |
|
|
|
| Dedicated Server |
|
No |
Custom |
| Audit Log |
|
2 years |
8 Years |
| Storage |
|
|
|
| Asset Limit |
2GB |
50GB |
Unlimited |
