An End-To-End Solution For Live Commerce
Quick & easy integration
Customer checkout within the platform
Complete white-labelled experience
One-To-One Video
Offer your customers the benefits of shopping in person from any location and on any device.

Highlights

Integrated checkout
2-way video
Add physical inventory by scanning barcodes, QR codes or via search
Real-time access to customer actions (like, add to cart, checkout)
One-To-Many Video
Bring your clients the experience of attending events, viewing collection previews or participating in a masterclass from the comfort of their home.

Highlights

Integrated checkout
2-way video
Real-time access to customer actions (like, add to cart, checkout)
Automatic and personalized follow-up post-event
Record event for future use
SMS, WhatsApp, Chat
Start and continue conversations with customers on their preferred messaging channel.

Highlights

2-way chat
Accessible by customer on their own device (no need to download another 3rd party app)
Customer conversations can be answered by a dedicated sales person or the wider team
CRM
Real-time access to CRM systems mean your sales teams have valuable insights to use when working with a customer.

Highlights

Single view of omni-channel transactions
Single view of omni-channel communication
Customers can create their own CRM accounts via QR code
In-store experience
Parla’s live commerce platform can connect with your customers’ in-person experiences.

Highlights

Create endless aisles in-store using Parla’s product discovery and storytelling experience
Aquire customer information via QR code
Create custom in-store experiences with NFC, RFID, and QR codes
Product Discovery
Help consumers contextualize the items they’re interested in - providing the validation they need to make a purchase decision. Images and videos from your marketing channels and external sources bring inventory to life.

Highlights

Live integration with your social channels to access marketing content
Upload images and videos directly into the platform
Access to 3rd-party content directly in the platform
Analytics
The platform collects data to provide an understanding of customer and sales associate engagement, merchandising, inventory, and sales.

Highlights

Real-time tracking at micro (customer) and macro (company) level
Real-time data and insights accessible during calls
Appointment booking
Manage scheduling and customer interactions from one place.

Highlights

Custom calendars integrated within your brand’s website
Central dashboard to manage sales team’s calendar
Ability to manage multiple locations and departments
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